General Information
The information contained on this website is for general information purposes only. Concrete Studio provides this information in good faith but makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.
Website content may contain technical inaccuracies, typographical errors, or become outdated. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Consumer Rights Preservation
Important: Nothing in this disclaimer excludes or limits rights that cannot be excluded or limited under applicable consumer protection laws, including:
- Australian Consumer Law statutory guarantees
- European Union consumer protection directives
- US state and federal consumer protection laws
Where consumer protection laws apply, our liability is limited only to the extent permitted by those laws.
Product Information
All product specifications, dimensions, colours, and finishes shown on this website are approximate and may vary from the actual products due to:
- Natural variations in concrete materials
- Handcrafted manufacturing processes
- Monitor display settings and colour calibration
- Photography lighting conditions and image processing
- Production batch variations
- Seasonal availability of materials
Product availability and pricing are subject to change without notice. Custom and bespoke products may vary significantly from images shown and are subject to design approval processes.
Performance Standards and Care Requirements
Product performance is subject to proper installation, appropriate use, and following our published care instructions available at [care instructions link]. Specifically:
- Installation must be performed by qualified professionals meeting relevant trade standards
- Products must be used within their intended design parameters
- Regular maintenance must be performed according to our published schedules
- Environmental conditions must be suitable for concrete products
- Loading and usage limits must be observed
Failure to meet these requirements may void warranties and affect product performance.
International Operations and Shipping
Concrete Studio operates from multiple locations:
- Australia: Primary operations and manufacturing
- Mallorca, Spain: European operations and design studio
- United States: Planned operations (details subject to confirmation)
International customers should note:
- Shipping costs, delivery times, and customs duties vary by location
- Import regulations and building codes may affect product suitability
- Currency exchange rates may affect pricing
- Local installation and support may be limited
Please contact us directly for specific information regarding your region before placing orders.
Professional Installation Requirements
Many of our products require professional installation by qualified tradespeople who:
- Hold appropriate trade licences and insurance
- Have experience with concrete and stone products
- Understand local building codes and requirements
- Can provide structural assessments where necessary
Concrete Studio cannot be held responsible for damages resulting from improper installation, inadequate structural support, or failure to follow installation guidelines.
Training Courses and Educational Content
Our training courses and educational content are provided for informational purposes only. Important disclaimers:
Safety Warning: Concrete work involves physical risks including but not limited to chemical exposure, dust inhalation, heavy lifting, and tool operation hazards.
- No Guarantee of Results: We do not guarantee specific outcomes from course participation
- Prerequisites: Participants should have basic DIY skills and physical fitness
- Safety Responsibility: Participants are responsible for their own safety and must observe all safety precautions
- Local Compliance: Students must ensure compliance with local building codes, permits, and regulations
- Professional Advice: Complex projects may require professional engineering or architectural input
- Insurance: Participants should verify their insurance coverage for DIY activities
Limitation of Liability
Except where prohibited by law, our liability is limited to the purchase price of the goods or services. To the fullest extent permitted by applicable law, Concrete Studio shall not be liable for:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or business opportunities
- Personal injury or property damage (except where caused by our negligence)
- Delays in delivery due to circumstances beyond our reasonable control
- Third-party acts or omissions
- Currency fluctuations or exchange rate variations
Force Majeure
We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:
- Natural disasters, extreme weather, or environmental conditions
- Government actions, regulations, or restrictions
- Labour disputes, strikes, or workforce unavailability
- Supply chain disruptions or material shortages
- Transportation delays or restrictions
- Pandemic or health emergency measures
- Technical failures or cyber security incidents
Third-Party Content and Links
This website may contain:
- Third-party links: We have no control over external sites and assume no responsibility for their content or practices
- Customer testimonials: These represent individual experiences and results may vary
- User-generated content: Social media posts, reviews, or submitted photos are not endorsed by us
- Third-party integrations: Payment processors, analytics, and other services have their own terms
Age Restrictions
This website and our services are intended for users aged 18 and over. Minors may only use our services with parental supervision and consent. Training courses have minimum age requirements for safety reasons.
Intellectual Property
All content on this website, including designs, images, text, logos, and proprietary techniques, is protected by:
- Copyright laws
- Trademark registrations
- Design rights
- Trade secret protections
Unauthorised use, reproduction, or distribution is prohibited and may result in legal action.
Governing Law and Jurisdiction
This disclaimer and any disputes arising from your use of this website are governed by:
- Australian customers: Australian Consumer Law, relevant state/territory legislation, and Australian courts
- European customers: Your local consumer protection laws and EU regulations, with Spanish law applying to contractual matters
- US customers: Applicable federal and state laws (once US operations commence)
Where consumer protection laws provide greater rights than stated here, those laws shall prevail.
Website Technical Disclaimers
We do not warrant that:
- The website will be available continuously or error-free
- Defects will be corrected immediately
- The website is free from viruses or harmful components
- Information transmission is secure or error-free
- Third-party integrations will function perfectly at all times
Data and Privacy
Use of this website is also governed by our Privacy Policy and Cookie Policy, which form part of these terms. By using this website, you consent to our data practices as described in those policies.
Contact Information
For questions about this disclaimer, our products, or services, please contact us:
- General enquiries: Through the contact methods provided on our website
- Legal matters and Consumer complaints: admin@concrete.studio
- Showroom visits: Book appointments through our website
Severability
If any provision of this disclaimer is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Updates and Modifications
This disclaimer may be updated from time to time to reflect:
- Changes in applicable laws
- New products or services
- Operational changes
- Legal requirements
Continued use of this website after changes constitutes acceptance of the updated disclaimer. Material changes will be highlighted on our website.
Last updated: 25 September 2025
Effective Date: 25 September 2025