We make all our concrete on location using locally sourced aggregates and additives wherever possible. This reduces embodied energy and ensures we mix exactly the right amount for each project, whilst supporting local suppliers in both Western Australia and Mallorca.
FAQ
Need to know information about our products and services
Durability & Care
How heavy are concrete basins and vanity tops?
All our items are made from either GFRC or UHPC concrete (see separate questions below).
These advanced materials allow us to make concrete much thinner than traditional concrete, usually 12 to 30mm thick. This keeps the weight right down:
- Our integrated tops are a similar weight to high-quality ceramic
- Our vessel basins weigh 8kg to 15kg
This means all our products are suitable for standard bathroom cabinets.
Will my cabinets be strong enough?
Yes. All good quality cabinets are suitable for our vessel basins and integrated vanity tops. This includes correctly assembled cabinets from Ikea.
For ‘floating’ wall mounted cabinets ensure you use appropriate fixings and adhesive behind the cabinet.
Once the cabinet is in place simply place the vessel basin or integrated vanity onto it and glue into place with a small amount of adhesive.
All of our integrated tops can be wall mounted onto cabinets, frames or brackets.
What do you mean by GFRC and UHPC in this website?
Concrete Studio uses two advanced materials known as glass fibre reinforced concrete (GFRC) and ultra high performance concrete (UHPC).
These are made from sand (42%), cement (42%), water (10%) and 6% additives and reinforcements. It’s these additives that bring the superior properties of our mix..
No steel is used in any of our concrete; we reinforce using natural basalt fibres or glass fibres.
How strong and chip resistant is the concrete?
Concrete Studio uses two advanced materials known as glass fibre reinforced concrete (GFRC) and ultra high performance concrete (UHPC).
These are made from sand (42%), cement (42%), water (10%) and 6% additives and reinforcements. It’s these additives that bring the superior properties of our mix..
No steel is used in any of our concrete; we reinforce using natural basalt fibres or glass fibres.
Will my concrete stain or discolour?
Yes, all our concrete products are sealed with CS Active Low VOC Sealer, providing excellent stain, acid and scratch resistance. This professional-grade sealer prevents most household substances from penetrating the surface. Sealer guarantees are sold subject to terms of use.
Do I need to reseal my concrete basin regularly?
No, resealing is generally not required with our CS Active Low VOC sealer when care and use guidelines are followed.
Our philosophy is that concrete requiring regular resealing wasn't properly sealed initially. Our advanced sealer technology eliminates this ongoing maintenance requirement, which is why designers, specifiers and builders consistently choose our products for trouble-free installations and satisfied clients.
Can concrete products be repaired if damaged?
Yes, our concrete products are designed to be repairable. In the unlikely event of chipping or damage, we provide professional-grade resin repair kits that can restore your concrete to its original appearance.
Our repair kits are colour-matched to your product and come with detailed instructions. For larger repairs or if you're unsure about the process, we can also provide guidance or recommend professional repair services.
Do you repair concrete products from other suppliers?
Yes, we offer limited repair services for concrete products purchased elsewhere, subject to assessment.
In-store repairs: If you can bring smaller items to our factory, we may be able to help with resealing or minor repairs.
Sealer kits: For concrete basins with flaking sealers (common after 18 months), we can provide professional resealer kits with instructions.
Site visits: On-site assessments incur a minimum charge (assessment only), payable in advance.
Please contact us first to discuss your specific needs.
Ordering
With over a decade of experience serving designers and customers, we know that fast quotes and straightforward ordering make all the difference. Discover how we keep the process simple and efficient.
With over a decade of experience serving designers and customers, we know that fast quotes and straightforward ordering make all the difference. Discover how we keep the process simple and efficient.
How quickly can I get a quote for my project?
We pride ourselves on fast turnaround – most quotes are provided the same day or next business day.
Getting your quote faster:
- Standard pricing is available on individual product pages
- Use our quote form for custom items: Get A Quote
- The more details you provide, the quicker we can respond
Include measurements, colour preferences, and project timeline for the fastest service.
What's the ordering process?
Small Items / Basins
- The fastest way to place an order is through this website. Simply go to the relevant product page, add items to your cart, and complete your purchase.
- If you require an invoice prior to placing an order, please contact us using the quote form.
Large Items
- Obtain a quote.
- When ready to proceed, accept the quote.
- We'll issue a workshop drawing and invoice for deposit payment.
- Once the drawing is approved and payment received, we commence production.
- When items are complete, we'll invoice for the balance and organise despatch.
- For home delivery/installation, balance payment is due within 7 days.
- We'll send you the tracking number when your order has despatched.
Do you provide after-sales support?
We pride ourselves on being available to our customers for as long as they need us. Whether you need advice on maintenance and cleaning, want to order additional products, or have any concerns about your concrete items, we're here to help.
With over a decade in business, we've built lasting relationships with our customers. We understand that investing in concrete furniture is a significant decision, and we repay your trust with friendly, efficient service that continues long after your purchase.
Our commitment includes:
- Ongoing maintenance and cleaning advice
repair kit supply if needed - Easy reordering of additional products
- Technical support for any questions.
Do you offer design consultation services?
We have a professional full-time designer on our team who specialises in concrete products and can assist with configuration, colour selection, and product recommendations.
Our design service includes:
- Colour matching and selection advice
- Layout planning and space optimisation
- Product configuration for your specific needs
- Integration with your existing design scheme
- Technical guidance on installation requirements
Whether you're a homeowner planning a renovation or a designer working on a commercial project, our team can help you achieve the perfect result with concrete.
Do you provide site visits and measurements?
We can provide accurate quotes based on plans or sketches you supply, eliminating the need for initial site visits in most cases.
For complex projects or specific locations, we conduct site visits and detailed measurements after order placement.
However, 98% of our projects – including major commercial installations – are completed successfully using client-supplied dimensions, making the process faster and more efficient for everyone.
Do you provide technical drawings for installation?
Every project quote includes detailed workshop drawings and technical specifications.
These drawings provide all the information you and your suppliers need for successful installation, including precise measurements, material specifications, and technical requirements.
We'll send these for your approval before commencing production to ensure everything is exactly as you expect.
What are your production and delivery times?
- Lead time for Australian customers.
- Lead time for European customers.
- Lead time for North American customers.
Do you provide installation services?
Yes, we provide installation services in the Metropolitan Perth area and on the island of Mallorca. For customers elsewhere, our products are designed for easy installation by homeowners, plumbers, or builders.
Every order includes detailed installation documentation to guide you through the process. If you need additional support, we're available to provide technical advice or can recommend qualified installers in your area.
Designers
Customer Service
Care & Warranty
Europe
Carrer de s'Escola Graduada, 20
Nave 2 Bajos
07350 Binissalem
Mallorca
Illes Balears
+34 971 940 156 English / Español
Australia
3 Mather Road
Beaconsfield
WA 6162
+61 8 6226 9670
Studio Updates
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We love sharing our work, and welcome studio visits. As we are a busy production space, visits are by appointment only. This ensures we can discuss your project without interruption.
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