Effective Date: 25 September 2025
Welcome to the Concrete Studio website.
The terms and conditions of use for this website have been set out below. By browsing this Website, you, the 'User,' agree to be bound by these terms and conditions. Please review them carefully before proceeding.
Access to the Website is voluntary, and by continuing to use this site, you acknowledge that you have understood and agree to the legal terms, including this Legal Notice, our Website Disclaimer, Privacy Policy, and Cookies Policy.
Consumer Rights Protection
Nothing in this Legal Notice excludes or limits rights that cannot be excluded or limited under applicable consumer protection laws, including:
- Australian Consumer Law statutory guarantees and protections
- European Union consumer protection directives and regulations
- US state and federal consumer protection laws
Where consumer protection laws provide greater rights than stated in this notice, those laws shall prevail.
Identification and Contact Information
In accordance with applicable laws, we inform you that Concrete Studio operates this website. Concrete Studio is a registered business entity with operations in:
- Australia: Primary operations and manufacturing - GFRC Australia Pty Ltd
- Mallorca, Spain: European operations and design studio
- United States: Planned operations (details subject to confirmation)
We specialise in handcrafted concrete basins, vanities, architectural products, and provide training courses in concrete techniques.
Age Restrictions
This website and our services are intended for users aged 18 and over. Users under 18 may only access our services with parental consent and supervision. Training courses have specific age requirements for safety reasons.
Rules of Use
The User is responsible for accessing and using the Website lawfully and appropriately. You agree to:
- Make lawful and appropriate use of the Website, its content, and services
- Not transfer identification codes or passwords to third parties
- Safeguard login credentials from misuse
- Provide accurate information in all communications
- Respect other users and our staff
Prohibited Activities
You must not use the Website for:
- Illegal or harmful activities
- Damaging or interfering with Website performance
- Automated data collection, scraping, or bot activities
- Reverse engineering, hacking, or security breaches
- Submitting false, misleading, or defamatory information
- Harassment of other users or staff members
- Spam, unsolicited communications, or commercial exploitation
- Violating intellectual property rights
Concrete Studio reserves the right to suspend, block, or terminate access for any User who violates these terms. Repeat violations may result in permanent exclusion and legal action.
Account Termination
We may terminate or suspend your access to the Website:
- For violation of these terms
- For fraudulent or illegal activity
- For security reasons
- If required by law or court order
Upon termination, pending orders will be handled according to our standard policies, and personal data will be managed according to our Privacy Policy. Users may appeal termination decisions by contacting our support team.
Intellectual Property
This Website and its content, including but not limited to texts, images, logos, trademarks, product designs, proprietary techniques, and other intellectual property, are protected by:
- Copyright laws
- Trademark registrations
- Design rights
- Trade secret protections
- Patent applications and registrations
Concrete Studio retains ownership or appropriate licences for these materials. Users are not permitted to reproduce, distribute, transfer, modify, or commercially exploit Website content without prior written permission. Limited personal use for non-commercial purposes may be permitted. Any unauthorised use may result in legal action and claims for damages.
Product Information and Training Courses
All product specifications, dimensions, colours, and finishes shown on this website are approximate and may vary from actual products due to:
- Handcrafted nature of concrete manufacturing
- Natural material variations
- Monitor display settings and colour calibration
- Photography conditions and lighting
- Seasonal availability of materials
Product availability, pricing, and delivery information are subject to change without notice.
Training Course Safety Notice
Important: Training course content is provided for educational purposes only. Concrete work involves physical risks including chemical exposure, dust inhalation, heavy lifting, and tool operation hazards. We do not guarantee specific outcomes from course participation. Participants are responsible for:
- Their own safety and following all safety procedures
- Having appropriate insurance coverage
- Compliance with local building codes and regulations
- Obtaining professional advice for complex projects
- Property damage resulting from applying learned techniques
Responsibility and Liability
Concrete Studio strives to ensure the Website functions properly and provides accurate, high-quality content. However, we cannot guarantee continuous access or error-free operation.
Except where prohibited by consumer protection laws, our liability is limited to the purchase price of goods or services. Concrete Studio is not liable for damages arising from:
- Technical issues, interruptions, failures, or delays in service
- Malicious software or security breaches caused by third parties
- Misuse of the Website by the User
- Use of outdated or incompatible browsers or devices
- Third-party content, links, or social media posts
- Product variations due to handcrafted manufacturing
- Installation issues or improper product installation
- Training course injuries or property damage
- Business losses, lost profits, or consequential damages
- Currency fluctuations or exchange rate variations
For damages caused by illegal or improper use of the Website, Concrete Studio may seek compensation from the User.
Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including:
- Natural disasters, extreme weather, or environmental conditions
- Government actions, regulations, or legal restrictions
- Labour disputes, strikes, or workforce issues
- Supply chain disruptions or material shortages
- Pandemic or health emergency measures
- Technical failures or cyber security incidents
- Transportation delays or customs issues
Data Protection and Privacy
Your use of this Website is subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal information. By using this Website, you consent to our data practices as described in those policies, which are incorporated into these terms by reference.
Amendments to the Legal Notice
Concrete Studio reserves the right to update or modify this Legal Notice at any time. Changes will be posted on this page with an updated effective date. For material changes, we will provide additional notice as required by law.
It is your responsibility to review this notice periodically. Continued use of the Website after changes constitutes acceptance of updated terms.
Governing Law and Jurisdiction
This Legal Notice is governed by the laws of the respective jurisdictions where Concrete Studio operates:
- Australian customers: Australian Consumer Law and relevant state/territory legislation. Disputes will be resolved in Australian courts with jurisdiction determined by your location or our principal place of business.
- European customers: EU consumer protection laws and Spanish law for contractual matters. European consumers may use the European Commission ODR platform for dispute resolution.
- US customers: Federal and state laws of the United States (once operations commence). Disputes will be resolved in appropriate US courts.
Where consumer protection laws provide greater rights than stated here, those laws take precedence. Alternative dispute resolution may be available in some jurisdictions.
International Operations
Concrete Studio operates internationally with different terms, shipping policies, customs requirements, and regulations applying based on your location. Additional costs may include:
- International shipping and handling fees
- Customs duties, taxes, and import fees
- Currency conversion costs
- Local compliance and certification requirements
Please contact us directly for region-specific information before placing orders.
Severability
If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be replaced with valid provisions that achieve similar commercial objectives.
Entire Agreement
This Legal Notice, together with our Terms and Conditions, Privacy Policy, Cookie Policy, and Website Disclaimer, constitutes the entire agreement between you and Concrete Studio regarding use of this Website.
Contact Us
If you have questions about this Legal Notice or need clarification on any terms:
- General enquiries: Contact us through our website
This Legal Notice was last updated on 25 September 2025.
